- After I subscribe to a Netflix Combo pack, can I move to another Binge Netflix Combo pack or vice versa?
Sir/Ma'am, you can move from any Netflix Combo pack or Binge Combo pack to Binge Netflix Combo pack immediately when you wish to if you have the required recharge amount in your wallet.
If you wish to move from a Binge Netflix Combo pack to a Netflix Combo pack/Binge Combo pack/Linear pack, your drop request would be taken as a future dated request and your new pack would be attached at the end of the current bill cycle. The drop request can be raised through Self-care.
- After I subscribe to a Netflix Combo pack, how can I drop the pack if I want do so?
Sir/Ma'am, you can raise drop pack request through Self-care, and an FDO (Future Dated Order) will be created which will drop your pack on pack's monthly cycle end date. Post Combo pack drop, Regular NCF on DBR will be attached.
- What are these Combo Packs?
Sri/Ma'am, these Combos are a first of their kind bundled offerings that will bring the best of broadcast channels and OTT apps through Netflix and Tata Play Binge in one integrated pack for all Tata Play subscribers.
The Tata Play Netflix Combo packs will enable subscribers’ access to Netflix content at no additional cost. Those subscribers who want to watch Netflix on their TV screens have the option of doing so through Tata Play Binge+ Set Top Box, FTV or any other method that provides Netflix access in addition to accessing it through Netflix website or smartphone app.
The Tata Play Binge Netflix Combo packs will enable subscribers' access to Netflix content along with content from 12 more OTT Apps which can be accessed through Tata Play Binge Mobile App. Additionally, those subscribers who want to watch OTT on their TV screens have the option of taking the Binge Amazon Fire TV stick- Tata Play Edition or the Tata Play Binge+ Smart set top box powered by Android TV.
- Am I allowed to opt for Temporary suspension if I have opted for a Binge Netflix Combo pack?
Yes Sir/Ma'am, you may choose any date for temporary suspension after your current Combo pack's monthly cycle end date.
- What is so unique about these Combos?
Sir/Ma'am, with Live TV and OTT apps in one Combo pack, these Combos give subscribers more freedom to choose, from their favourite TV channels to their favourite OTT apps, through one single affordable convenient pack.
Customers from across markets have options to choose from a variety of OTT combos that can be availed together with their preferred TV channel packs such as Hindi TV content, Tamil TV content, Telugu TV content and many more. The packs include popular OTT apps such as Netflix, Disney+Hotstar, Zee5, SonyLiv, Voot Select, Voot Kids, Sun Nxt, Curiosity Stream, ShemarooMe, Eros Now, Hungama Play, Epicon and Docubay.
- I am already subscribed to Binge on my secondary Binge+ box (or, Firestick). What will happen if I opt for a Binge Netflix Combo pack?
Sir/Ma'am, Binge Netflix Combo pack will get attached on your Primary connection. The current Binge subscription on your Secondary Binge+ box (or Firestick) will continue as it is. The linear content which is part of your Binge Netflix Combo pack will get mirrored to your secondary connection on DBR basis (if you have opted for MultiTV Mirror = Yes). There will be no impact of Binge Netflix Combo pack on secondary box if you have opted for MultiTV Mirror = No.
- Who are all eligible for subscribing to these Combo packs?
Sir/Ma'am, these combo packs are available for both new and existing Tata Play subscribers.