DTH Help Centre

How to find your favourite channels using Tata Play remote?​

To find your favourite channel, press ‘Guide’ button and select categories like Sports, Movies, Specials and more. From the selected category, choose and enjoy your favourite channel. ​

How to set reminders for your favourite movies / shows?​ ​

How to read Tata Play messages?​

Follow this video to access your inbox and view messages.

How to Check Tata Play Pack Details?

Your Tata Play details such as Subscriber ID, account balance, monthly recharge amount, next recharge date, package details and recharge options can be found:

  1. By giving a missed call on 8880488804 and getting all the details via SMS
     
  2. By logging into Tata play Website:
    • Enter your registered mobile number
    • Your details will be displayed on the main screen
    • In ‘View List’, you will get all the information related to your package like your monthly recharge amount, account balance and list of all channels in your pack
       
  3. By Sending an SMS :
    • Type BD in the message from your registered mobile number
    • Send it to 56633

How to set your preferred language?​

They say language has no barriers and neither should your favourite shows. Follow these easy steps to switch to your language of choice:​

  • On your Tata Play remote, press the ‘Organiser’ or ‘Settings’ button.​
  • Next, select ‘User Settings’ and then ‘Language Settings’.​
  • Select ‘Language Select'. You can select the preferred language of your choice and use Tata Play in that language.​

How can you lock a channel?​ ​

Monitor the contents your child consumes with the help of the Tata Play Channel Lock feature. To lock a channel, press organizer and navigate to parent control. By default “0000”pin is set. You can lock upto 20 channels at a time.

How to Find your Tata Play DTH Subscriber ID?

You can easily get to know your Tata Play DTH Subscriber ID or account number by following these methods, just follow the steps -

  1. Using the remote:
    • Press the yellow button on your Tata Play remote
    • The 10-digit number on the right corner of your screen is your Subscriber ID
       
  2. Give a missed call
    • Give a missed call on 8880488804 from your registered mobile number
    • You will receive the details by SMS
       
  3. Log in to your account:
    • Log on to Tata Play Website  
    • Enter your registered mobile number
    • Your subscriber ID or account number, account balance and due date online will be displayed on the main screen
       
  4. Check your welcome letter or bill:
    Your subscriber ID is usually listed on your welcome letter or monthly bill
     
  5. Text message:
    Text "SUB" to 56677 from your registered mobile number

How to connect Set-Top Box to TV Using HDMI cable?

Here’s a quick rundown on how to connect your HDMI cable to your Set Top Box:

  • Connect one end of the HDMI cable to the TV and the other to Tata Play Set Top Box.​
  • Change input settings to HDMI by selecting Input Settings under Source Option. ​