Apple Music

 

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)​

  • What is the Apple Music offer?

    In collaboration with Apple Music, Tata Play is offering up to 4-months of Apple Music for free to both Binge (including Fibre) and DTH subscribers. After the trial period, Apple Music will renew automatically unless cancelled.

  • Who is eligible for this offer?

    Apple Music will be offered to all Tata Play DTH Active Subscribers
     - Any DTH active user who is logging in to the Tata Play Mobile App will be eligible to claim the Apple Music offer.
     - This applies to the entire DTH base, including both new and existing active subscribers.
     - This offer can be claimed only once across Tata Play Binge & Tata Play DTH

    All existing active paying Binge subscribers + new acquisitions on Binge Mobile & Binge+ are eligible for Apple music offer
     - DTH subs can redeem via Binge mobile app and TPMA
     - Non DTH subs can redeem only via Binge mobile app

    De-active Subscriber: If a de-active subscriber tries to claim, the offer will be greyed out and they will be asked to activate account to claim offer.

  • How can I activate Apple Music with Tata Play?

    Eligible subscribers can visit the Tata Play Mobile App or the Tata Play Binge App to claim the offer. 
     - Click on any one of these promotional elements: Shortcut icon <Apple Music>, Hero banner, Push Notification, in-app nudge or via the hamburger menu
     - This will take you to the apple music claim page
     - Here, tap on Proceed to Activate
     - You’ll be redirected to Apple’s environment (Apple Music app or website). 
     - Sign in with your Apple ID (or create a new one). 
     - Follow the on-screen steps to complete activation. 

    New Apple ID – User has to click on review, follow steps and create ID on iTunes store. User may be asked to add payment method.

  • I don’t have the Apple Music app. What should I do?

    - If you’re on Android, you’ll be guided to the Google Play Store to download the Apple Music app. 
    - If you’re on iOS, Apple Music will open directly. 
    - You can also choose Continue on Web if you’d prefer not to install the app immediately.

  • Why do I need to add a payment method even though the offer is free?

    Apple requires a payment method on file to ensure uninterrupted service after the promotional period. You will not be charged until your promo ends.

  • What happens after the promotional period ends?

    Once your free trial period is over, the subscription automatically continues at ₹119/month. If you don’t wish to continue, you can cancel anytime under **Settings > Subscriptions** at least one day before renewal.

  • Can I redeem this offer if I’ve used Apple Music before?

    If you’re a returning user, eligibility depends on Apple’s criteria. Some return users may qualify; others may see an error stating they are not eligible. 
     - Winback User (select users who had Apple Music before, apple decides this eligibility): eligible for 3 Months free trial
     - Already existing user (3M hardware offer running): 3 Months additionally from Tata Play
     - Existing user who has taken offer another partner: Ineligible
     - Existing user having Active Apple Music plan: Ineligible
     - Existing user who has used up 3M hardware offer: Ineligible