Tata Play Netflix: Activation & Help Guide

If you don’t remember your Netflix login information, go to netflix.com/loginhelp.

If you see the message “Sorry, we can't find an account with this email address,” it's possible that you accidentally mistyped your email while linking your account. To resolve this, try the following:

If you are already signed into Netflix on a mobile or web browser:

• Go to your Account.
• Your Netflix account email is displayed under Membership & Billing.
• From here you can Change account email, if necessary.

If you still can't sign in:

Use Tata Play Mobile App available or www.tataplay.com to

Tata Play Mobile app (App can be downloded from Playstore or Appstore accordingly)

Method 1

1. Sign in to your Tata Play login Use your RMN (Registered Mobile Number) or Tata Play Subscriber ID to Login
2. Select Account Settings icon
3. Select MyTataPlay Tab
4. Select Netflix Accout Revovery Tab

You will be directed to a sign in page with your email address pre-populated. You can sign into your Netflix account from this page and update your email address if necessary.

Method 2

1. Sign in to your Tata Play login Use your RMN (Registered Mobile Number) or Tata Play Subscriber ID to Login
2. Select Account Settings icon
3. Select GetHelp
4. Under FAQ Section, Press "Recover Now"

You will be directed to a sign in page with your email address pre-populated. You can sign into your Netflix account from this page and update your email address if necessary.

Tata Play Web Selfcare (www.tataplay.com)

1. Sign in to your Tata Play login Use your RMN (Registered Mobile Number) or Tata Play Subscriber ID to Login
2. Press Hamburger Menu (On Top Left of page)
3. Select "Netflix Accout Recovery" Options
4. Select "Recover Now"

You will be directed to a sign in page with your email address pre-populated. You can sign into your Netflix account from this page and update your email address if necessary.

Yes, Tata Play Subscribers who do not hold Tata Play Binge+ STB, can take Netflix Combo Plans. Once they take the plan they can sign up to Netflix or use their existing Netflix account if they have one already.

If you wish to change your Netflix Plan, kindly follow the below steps on Tata Play Mobile App or Tata Play Website:

• Post login, click on Manage Pack Tab or shortcut
• Click on Modify Packs and Channels
• Use Quick Add or Modify Pack Tabs and Select OTT Combo Tab
• Select the Combo pack with your required Netflix Plan

1. Current compatibility rules will be applicable. If there is a complete overlap of channels between existing linear pack and the Netflix/Binge Netflix Combo pack, the existing Linear pack will get dropped. If there is a partial overlap, both the current linear pack and the new Combo pack will co-exist
2. No impact on DD Base pack, FTA packs or Tata Play Services pack

You will be allowed to subscribe to a Combo pack when your Account Balance > Combo Pack Monthly Price + your current 1 day DBR. Else, you will be asked to recharge your account.

Post subscription as well, your Combo pack will get renewed after each monthly cycle only if Account Balance > Combo Pack Monthly Price + your current 1 day DBR. Else, your Netflix Combo pack will go on hold and regular NCF (on DBR) will be attached to provide access to whatever additional content you would have subscribed to.

Your recommended monthly recharge value will be the Monthly charge of your Combo pack + monthly charges of other additional/linear content that you would have subscribed.

Yes, the following steps will be followed during your movement from one Combo pack to another Combo pack:

1. Incoming pack MBR deducted upfront from account balance
2. Incoming pack activated & outgoing pack dropped, on immediate basis
3. Outgoing pack MBR prorated and credited for left-over days