Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)​

  • How can I get notifications about upcoming Tata Play updates?

    Stay informed about upcoming Tata Play updates and Tata Play new updates by checking the "Upcoming Updates" section on the Tata Play website.

  • What should I do if an update fails?

    If a Tata Play update fails, try restarting your set-top box. If the issue continues, please reach out to our customer care team via our toll-free number for prompt assistance.

  • Are Tata Play updates automatic or manual?

    Tata Play updates are typically automatic. However, you can manually initiate software update through your STB's settings menu.