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Get your answer in our Frequently Asked Questions (FAQs)​

  • What is the lock in period policy?

    Refer the below table of lock in policy.

    Pack  Lock in Days
    Add on / ALC 0
    Tata Play Curated Pack 0
    Broadcaster Pack 0
    Regional Pack 0
    Tata Play Services 1
    J-Sat/J-Noon 30
    Bollywood Premiere 30
    Semi -Annual 182
    Annual  365
  • What is NCF (Network Capacity Fee) & how is it charged?

    Network Capacity Fee on Tata Play platform is calculated based on one or more of the below criteria :

    • Number of channels offered
    • Regions in the service area
    • Class of consumers
    • Any combination of the above factors
  • I was earlier being charged Rs.153.4 pm for NCF. Why has it been changed now?

    Network Capacity Fee on Tata Play platform is calculated based on one or more of the below criteria :

    • Number of channels offered
    • Regions in the service area
    • Class of consumers
    • Any combination of the above factors
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