Recharge your account with DTH and Tata Play Secure+ Service to restart the service.

Here is more information on troubleshooting for camera-related issues.

You can relocate devices within your current address or to a new address within the same city. All you need to do is place a relocation request . Our Customer Care will assist you further. Alternatively, to place a relocation request, go to the Get Help page of Tata Play Secure+, scroll to the bottom of the page and tap ‘Raise Request’ under ‘Relocation Services’. Our Customer cCare will assist you further.

  • You cannot do partial relocation of devices under a particular subscription. Once a request is placed, all the devices under that subscription will get relocated.
  • The relocation charges will be deducted per visit basis from your Tata Play Account balance only after our technician has completed relocation request. Please keep sufficient balance in your Tata Play Account.
  • Service Visit charges are – RS. 0/- (per visit)
  • Relocation Charges are – Rs. 200/- (per visit)

Please call the 24x7 Tata Play helpline No. 1800 208 6633, 1860 120 6633 & 1860 500 6633. Our Customer care executive will be able to help you resolve the problem. If required, our trained technician will visit your location for repair/replacement.