How can I change/update my Registered Mobile Number?

<div class="inner-info"> Tata Play website – To change/update Registered Mobile Number in a few easy steps, <a class="click-here" href="https://www.tataplay.com/my-account/edit-profile">click here</a>. </div>

My account status shows deactive. How to activate my account and watch TV channels?

Your account is deactivated as your account balance is zero. To watch your favourite shows, manage your pack and modify account details. <a class="click-here" href="https://www.tataplay.com/my-account/recharge-redirection" target="_blank">Recharge here</a>

How to access Tata Play Remote?

Keep the control of your TV in your hands. <a class="click-here" href="https://www.tataplay.com/dth/help/remote-control">Click here</a> to understand access of tata play remote.

Trouble in viewing our Services/Channel Not working?

<ul> <li>Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?</li> <li>Is it cloudy or raining ? If yes, please hold for a while and check again after some time</li> <li>Switch off the power supply , wait for 10 seconds and then switch ON.</li> </ul> If you still unable to view, <a class="chatbotclick click-here" href="https://helpchat.tataplay.com">click here</a>

How can I suspend my Tata Play account/asset?

Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, <a class="faqclick click-here" href="https://helpchat.tataplay.com">click here</a>

How can I make my secondary box as primary?

Tata Play website – To make my secondary box as primary in a few easy steps, <a class="faqclickbot click-here" href="https://helpchat.tataplay.com">click here</a>

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Most Frequently asked questions

What are the various ways in which I can recharge my account?
You can choose any of the below options to recharge conveniently:
- Online on our Quick Recharge page.
- Anytime, anywhere recharge with the Tata Play Mobile App.
- Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.
Payment options:
- There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.
- Auto debit – This means you authorise Tata Play to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Play account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Play Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of tata play remote.
My account status shows deactive. How to activate my account and watch TV channels?
Your account is deactivated as your account balance is zero. To watch your favourite shows, manage your pack and modify account details. Recharge here

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Get your answer in our Frequently Asked Questions (FAQs)

How can I change/update my Registered Mobile Number?

Tata Play website – To change/update Registered Mobile Number in a few easy steps, click here.
Trouble in viewing our Services/Channel Not working?
- Check if your TV and Set Top Box is connected and you have chosen input mode as AV/HDMI?
- Is it cloudy or raining ? If yes, please hold for a while and check again after some time
- Switch off the power supply , wait for 10 seconds and then switch ON.
If you still unable to view, click here
How can I suspend my Tata Play account/asset?
Tata Play website – To suspend your Tata Play Account/Asset in a few easy steps, click here
How can I make my secondary box as primary?
Tata Play website – To make my secondary box as primary in a few easy steps, click here
How to access Tata Play Remote?
Keep the control of your TV in your hands. Click here to understand access of tata play remote.
My account status shows deactive. How to activate my account and watch TV channels?
Your account is deactivated as your account balance is zero. To watch your favourite shows, manage your pack and modify account details. Recharge here